Privacy Statement, Terms Of Service, and Master Service Agreement and Supplemental Terms and Conditions

Privacy Statement:

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).

PERSONAL INFORMATION WE COLLECT When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, aircraft information, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Stripe to power our online store--you can read more about how Stripe uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

DO NOT TRACK Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS The Site is not intended for individuals under the age of 18.

CONTACT US For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

PLANELOGIX 610 Jones Ferry Road, Suite 210, Carrboro NC 27510, United States

Terms of Service


This website is operated by Pilot Mission, LLC (""PLANELOGIX""), DBA PLANELOGIX. Throughout the site, the terms “we”, “us” and “our” refer to PLANELOGIX. PLANELOGIX offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal information through the store is governed by our Privacy Policy.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall PLANELOGIX, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless PLANELOGIX and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of PLANELOGIX, 610 Jones Ferry Rd, Suite 210, Carrboro NC 27510, United States.


You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Questions about the Terms of Service should be sent to us at


You agree that you will not: (i) copy, modify, create any derivative work of; or (ii) reverse assemble, decompile, reverse engineer or otherwise attempt to derive source code (or the underlying ideas, algorithms, structure or organization); or (iii) remove any copyright notices, identification or any other proprietary notices from any of the software, copyrighted content and any proprietary information owned by PLANELOGIX.


The Master Service Agreement and Supplemental Terms and Conditions follow and act as a supplement to the Terms of Service set forth above.

Master Service Agreement and Supplemental Terms and Conditions

Master Service Agreement and Terms and Conditions This contract made between you, the acknowledger of this contract and user of this product and service, and Pilot Mission LLC (“the Company” doing business as “PLANELOGIX” and hereby referred to as “The Company” or “PLANELOGIX”), is a mutual, and consensual contract for services rendered and performed by the Company.

You expressly agree that the Company is not providing an insurance product. The Company cannot and will not provide remuneration in the event that you lose your logbooks, nor can it be assumed that the Company can reproduce the aircraft logbooks in their entirety. Further, you must verify that the Company has the most up to date records. It is your responsibility to make sure you have a complete digital backup of your logbooks at all times on your local or home PC, or whichever medium you deem prudent. We will store copies, but it is up to you to make sure you keep those copies as well.

You expressly agree that the Company cannot be held liable for lost logbooks, ownership disruptions, et cetera as a result of misplaced, destroyed, or otherwise lost logbooks. You acknowledge that while the Company is providing a service to backup your logbooks, it cannot be held responsible for acts out of its control. The Company relies on third parties to maintain and back up your aircraft documents. While the Company duplicates records across multiple mediums, there is a statistical chance that all backups could be lost simultaneously. In the event that one, or more of these, third parties experiences total and complete loss and/or disruption, you preemptively agree to absolve the Company on behalf of these third parties and agree not to sue as a result of aircraft logbook loss and inability to provide a full backup.

You understand that the Company can only provide backups for documents which have been scanned and backed up by the Company. The Company cannot be held responsible for errors in your uploads, or errors on the website preventing full and complete uploads of documents you intend for the Company to backup. Always verify your backups.

Furthermore, you agree that in the event of dissatisfied service, product disruption, or loss of data you will not sue or otherwise demand remuneration or compensation in excess of the value of invoiced services performed. Therefore, you cannot sue for more than the amount due as per the invoice.

Below is a summary of services, and the Company’s obligation to you.

Aircraft Logbook Scan & Backup (“SimpleScan” Service which involves the scanning and backing up of your records, but no transcription): Upon receipt of your aircraft maintenance records, the Company agrees that it will scan your “Airframe Logbook(s),” “Engine Logbook(s),” and “Propeller Logbook(s).” Additionally, the Company will search for and scan FAA Form 8130s, FAA Form 337s, Airworthiness Directive compliance record reports generated by a third party maintenance facility or mechanic (not generated by the Company- the Company does not provide such a service), Service Bulletin compliance record reports generated by a third party maintenance facility or mechanic (not generated by the Company- the Company does not provide such a service), weight and balance revisions, and other documents which the Company believes are valuable to your aircraft history. The Company can only be held responsible for those documents which are shipped to or received by the Company.

“ScanScription” Services: The Company agrees to perform the functions described in the “Aircraft Logbook Scan & Backup (“SimpleScan” Service)” section above. Additionally, the Company will transcribe your maintenance entry records into a database and provide you with an optional digital copy of these transcribed records in an organized PDF binder, along with the documents mentioned above in the Aircraft Logbook Scan & Backup section. The transcription reports can be printed by the Company at user request for an additional fee. You understand and agree that the Company will transcribe information from your records as accurately as reasonably possible. Further, you agree that the Company cannot transcribe information that is illegible, and if any information is incorrectly transcribed or contains errors or typos or omissions, or is otherwise inaccurate in any way, you will not hold the Company responsible or liable. Always cross reference the transcribed record with its original source, and always assume the original source is the most accurate and primary source of information. It is ultimately up to you to decide whether or not to use the transcribed information at your own risk.

“Premium ScanScription” Services: The Company agrees to perform the functions described in the “ScanScription Services” section above. Additionally, the Company will generate a series of reports from critical information extracted (transcribed) from the logbooks. This includes a list of tracking items derived from a combination of your most recent AD (Airworthiness Directives) Compliance Report and maintenance records. The transcription reports can be printed at user request for an additional sum. These reports will only contain data from transcribed records. This means that you will not receive information in the reports from records you or the Company scanned but the company did not transcribe. You understand that these reports may contain omissions, errors, typos, or otherwise inaccurate information. As with all of our services, we can only provide data if we have useable original sources or documents. Failure to send these sources to us may mean that our service to you is incomplete. You understand that the Company will not be held responsible or liable for any damages caused by using these or any reports provided by the Company for any reason and these or any reports are purely for informative purposes and should not be relied upon or considered more accurate than the original source of information, documentation, or records. It is ultimately up to you to decide whether or not to use any report(s) provided by the Company at your own risk.

"Concierge Maintenance Tracking" or "Ultimate" plans: The company may offer to you a concierge maintenance tracking service which may be marketed as an "Ultimate" subscription plan. The goal of this service is to review your maintenance records and other documentation pertaining to your aircraft that you send to us, and compare that data to your maintenance tracking items (such as but not limited to ADs, SBs, FARs, components, and any other inspections or time/calendar/cylce sensitive items which may or may not be required for airworthiness by the appropriate governing body) (also called "tracking items") that you or we have set up for you. We will make use our best efforts to inform you of any discrepancies or nearing or passed due tracking items. You understand that we are not mechanics and do not hold ourselves out to be experts in your aircraft make or model. You also understand that we are not physically near the airplane, and therefore cannot verify any of the information you send us. You understand that this service is provided to you as on a best efforts basis, may be inaccurate, incorrect, contain omissions and/or errors, and is ultimately only a tool you may use in conjunction with reviewing your primary records with a mechanic or other qualified professional. Compliance with Federal Aviation Regulations ("FARs") if the aircraft is registered in the United States (or the applicable civil aviation regulations if the Aircraft is registered in any other country), maintenance, inspections, and determining airworthiness is ultimately the responsibility of the pilot in command (PIC). You agree to hold harmless and indemnify PLANELOGIX and its officers, directors, agents, independent contractors, attornneys, insureres, and successors against any and all loss that arises indirectly or directly if the information provided to you is untimely, incorrect, inaccurate, erroneous, or incomplete.


The Company reserves the right to outsource transcription work to third parties in whole, parts, or not at all and will do so at the discretion of the Company. In outsourcing transcription work your scanned images will be made available to outsource workers who may in turn make the images available to anyone. The Company cannot control where or how your scanned images will be stored or shared by third party workers, and cannot enforce these workers to not share, download, or save these images. You understand this and agree to absolve the Company of any problems, damages, or otherwise that may arise from your scanned images possibly being copied, shared, downloaded or otherwise from or by third parties. You also understand that the third parties include not only the workers the Company hires, but also anyone the worker may share the images with.

Use of the Web Portal and mobile app: The Company will provide access to you, should you choose to purchase or receive said access, to a Web Portal or any other electronic device in the future such as an iPad App (hereby referred to as “the Portal”) that will be designed to conveniently display information including but not limited to scanned images, transcribed records, and reports, that the Company has stored in its database(s). The Portal will contain graphical representations of information stored in the Company’s database(s), as well as many other formats of viewing said information, such as but not limited to grids with searchable and sortable fields, forms, pie charts, and alerts. You understand that any information, regardless of how it is displayed to you, in the Portal may have errors, typos, omissions, or otherwise be incorrect or inaccurate. You also understand that functions designed to facilitate viewing or alerting to said information may not be operational or in working condition. The Portal may also experience times of outage or development in which it will be made unavailable to you without any set date in which it may be available again. You agree to not hold the Company liable or responsible for any damages caused by relying on information displayed in the Portal. You agree to use the Portal only for informative purposes and recognize that it is ultimately up to you to decide whether or not to use any information provided by the Company via the Portal at your own risk, or any information provided via e-mail alerts from the Company. You also understand that if you use the Portal to upload documents, scanned images, or any data or information, this information may be lost, damaged, stolen, or otherwise rendered useless, inaccurate, or incorrect. You agree not to hold the Company responsible or liable for any damages caused by loss, damage, or theft of new data uploaded by you into the Portal. You also understand that data presented to you in the Portal that was prepared by the Company may be lost, stolen, damaged, or otherwise rendered useless, inaccurate or incorrect at any time and is purely for informative purposes and should not be relied upon for any other reason. You agree not to hold the Company responsible or liable for any damages caused by loss, damage, or theft of any data prepared by the Company for you to view via the Portal. The Company strives to ensure a secure connection between you and the Portal, but it is always possible for a malicious third party to access the information displayed to you via the Portal. The Company also strives to ensure that all databases and information stored by the Company is secure from malicious parties, but it is always possible for a malicious third party to access, tamper, damage, or steal any or all information stored by the Company. Therefore, you acknowledge the risk that any information displayed to you via the Portal may have been tampered with by a third party and should be verified or cross referenced with the original source(s) prior to use for informational purposes only. The Portal will provide alerting services for you that may be set by you or may be triggered through programmed logic or algorithms. These alerting services may include, but are not limited to, an Annual Inspection coming due, any component requiring work according to a fixed schedule, and more. You understand that all alerts that are displayed to you via the Portal or sent to you via any other form of communication (including, but not limited to e-mail, SMS text message, and more) are purely for convenience and informative purposes only and may be entirely inaccurate or inappropriate or untimely. You agree not to hold the Company responsible or liable for any damages that may result from the use of these alerts, including but not limited to failure of any alerts notifying you of any schedule repair, inspection, over haul or more. You also agree not to hold the Company responsible or liable for any damages that may result from not using said alerts and you agree that any use of said alerting service will be relied upon by you purely for informative purposes only. Ultimately it is up to you to determine when any service or scheduled maintenance must be performed on your aircraft, and while the Company may or may not make attempts to conveniently provide informative alerts, the Company is not providing and cannot be held responsible for providing aircraft maintenance scheduling.

By using the Portal or iPad App you agree to allow the Company to sell your information and/or data to third parties. If the Company decides to do this, your personal information will always remain anonymous. This data and/or information may be used to sell advertising space which may or may not be targeted to you, the user. You further agree that any and all data that you, or anyone logged in as you, enter into our Portal is the property of the Company and the Company may do with it as it sees fit. In addition, data entered by the Company on your behalf (or on the Company’s behalf) in the Portal or in the database stored locally is the property of the Company and the Company may do with it as it sees fit.

Use of Electronic Signatures:

Use of the Electronic (or digital) Signatures on the PLANELOGIX platform (either using the web browser, iOS application, or any other application owned by PLANELOGIX that provides electronic signature functionality) means that you attest to be fully authorized and qualified to electronically sign any and all work done as described in the maintenance entry (or any document) you are digitally signing. You also attest that you are the person signing (not someone else such as an assistant or co-owner) and that you have read everything in the digital maintenance entry (or document) for which you are signing. You agree and understand that it is not PLANELOGIX's responsibility (nor is it feasible for PLANELOGIX) to double check if you are actually authorized to sign off on the work you are attesting is done when you sign or to check if your certificate number (whether it be Pilot, IA, A&P, Repairman or anything else that is recognized by the FAA or other appropriate governing body) that you provide PLANELOGIX is authentic, assigned to you, and not expired. It is your responsibility to keep your PIN (or password) that you use to sign your records a secret and safely kept from unauthorized use. You understand that once a record is digitally signed by you, this record is locked and can never be edited or deleted by you, a person of higher or lower signing authority, or anyone working at PLANELOGIX. Therefore, you agree to treat digital records with the same importance and significance with which you treat paper records with traditional, physical signatures. You will not hold PLANELOGIX responsible in any way in the event that, should you need to demonstrate work done on the airplane by referencing a digitally signed record (which may be signed on the PLANELOGIX platform by anyone you have authorized such as, but not limited to, a mechanic or co-owner), the person or organization or governing body to whom you are providing this digitally signed record reject or deny the digitally signed record's legitimacy. Therefore, you absolve PLANELOGIX of any and all damages that may result in the event that any person (for example, a buyer of your airplane), organization (for example, a flight club or school), or governing body (for example, the FAA) should reject or deny the legitimacy of your digitally signed maintenance records that were created on the PLANELOGIX platform. Should you need to re-create any digitally signed maintenance entries made on the PLANELOGIX platform using traditional methods (for example, pen and paper in a logbook), you agree not to hold PLANELOGIX responsible for any and all costs related to re-creating such entries (for example, the cost to hire a mechanic or the cost of your time or the cost of materials). Further, should you make a mistake with your records or incorrectly sign records you do not have the authority to sign, you will not hold PLANELOGIX responsible for any costs or damages that result from correcting or realizing such a mistake.

Cancellation, refund and upgrading policy:

Annual memberships (or subscriptions) to our Web Portal or iPad App or of any kind (hereby referred to as “annual memberships”) are non-refundable. Monthly memberships (or subscriptions) to our Web Portal or iPad App or of any kind (hereby referred to as “monthly memberships”) may be cancelled anytime, and access will be revoked at the end of the month in which cancellation is requested. No partial refunds are granted for monthly memberships. Cancellation during the free trial will result in no charges or penalties of any kind.

“Records” or entries that are to be transcribed by PLANELOGIX are defined by FAA Title 14: Aeronautics and Space, PART 43.9 and 43.11 which are publicly available on the website.

PLANELOGIX reserves the right to cancel your annual membership or monthly membership for any reason. If your annual membership or monthly membership is cancelled due to breeching our Master Service Agreement and/or Terms and Conditions or you are found to be hacking, or otherwise harming the website (whether or not it affects other customers), no refunds will be granted. If your membership is cancelled by PLANELOGIX for other reasons PLANELOGIX will refund you based on a prorated amount.

By agreeing to and acknowledging this contract, you understand you are ultimately responsible for keeping your aircraft and its records up to date and determining airworthiness and safety. The Company offers service options to provide for aircraft maintenance record backups, but cannot be held responsible for your aircraft’s maintenance scheduling. In addition, the Company cannot and will not be held responsible for errors and/or omissions created by you when using the Portal or mobile App. If you use the Portal or mobile App, you do so at your own risk and you are fully responsible for any damages that may occur from relying on the information you inputted which is then displayed to you. The tools provided by the Company are for reference only, and should be used strictly as summarized guidelines. Maintenance schedules at the aircraft specific level must be provided by, and signed off on, by an authorized mechanic who has conducted their own due diligence outside the scope of the Company, its products, and its services. The Company does not offer automated aircraft maintenance and management, nor can it guarantee that all applicable aircraft Service Bulletins, Airworthiness Directives, and other critical aircraft documents are in the Company’s database.

Last updated: 2021-02-17

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